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Senior Network Engineer · Platte River Power Authority

Network and systems engineeringDependable operations

I work where networks, systems and the people using them meet. At FRII, I ran the NOC, handled escalations and modernized infrastructure. Client work has kept me close to branch connectivity, user access and the cost of keeping an environment running. I bring that operational perspective to supporting dependable systems for Platte River’s team.

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Service history

Technomancy IT LLC · Present

Founder / Product Engineer / Systems Lead

Own client systems from infrastructure decisions through deployment and direct on-call support, coordinating specialists when a project needs them.

Build tenant-aware services and authenticated integrations that keep access and support boundaries explicit.

Deep dive

My technical practice starts with understanding what a client needs and stays responsible through the infrastructure, application and support decisions. Clients call me directly for on-call IT support, and I bring in specialists when additional craft is useful.

I have built multi-tenant services with tenant-aware identity, policy, observability and support boundaries, along with authenticated integrations. That work connects systems engineering with the practical need to keep one client’s access and operational context separate from another’s.

Front Range Internet Inc. · 2015-2020

Senior Systems Engineer / Datacenter Architect

Ran the NOC and led infrastructure work through a company purchase; later held sole systems-engineering responsibility for about a year, with NOC staff escalating unresolved issues to me.

Migrated Hyper-V and VMware ESXi workloads into Docker and Kubernetes, upgraded servers and firewalls, and ran SOC 1/SOC 2 audits with documented controls and operating procedures.

Deep dive

I worked at Front Range Internet Inc. from 2015 to 2020. I ran the NOC and was a lead engineer during the company purchase. Only the later period, after the senior engineer above me left, involved approximately a year of sole systems-engineering responsibility. NOC staff remained in place to take first-line calls and escalate unresolved issues; I was on call during that later period.

The engineering work included migrating workloads from Hyper-V and VMware ESXi into Docker and Kubernetes, upgrading server and firewall infrastructure, and maintaining monitoring and recovery verification. I ran the SOC 1 and SOC 2 audits, translating technical controls into auditor-readable evidence and SOPs, and worked with the CEO and CIO.

Office Evolution · 2014-2015

Systems / Software Engineer

Built shared applications connecting CRM, provisioning, onboarding and service operations across locations.

Worked with the CEO and CIO and turned cross-department handoffs into explicit workflows.

Deep dive

At Office Evolution, the engineering problem crossed locations and departmental boundaries. I built centralized applications connecting CRM, provisioning, onboarding and service operations so those handoffs could be represented as explicit workflows.

I supported architecture across locations and client environments and worked with the CEO and CIO. The shared applications gave operational work that crossed departments a common system and clearer handoffs.

PlumChoice / Everon · 2012-2014

Network & Systems Engineer

Engineered and troubleshot networks, systems and endpoints for managed-service clients, including on-call support.

Built diagnostic and support tooling for recurring problems and worked directly with business owners and end users.

Deep dive

PlumChoice / Everon was managed-service engineering across client networks, systems and endpoints. I used monitoring and repeatable diagnostic/support tooling around recurring operational problems, provided on-call coverage, and communicated directly with business owners and end users.

I also sold antivirus services and worked with Everon’s owner during a tenure in which the business was sold. The work kept technical investigation close to the business owner and to the person who needed the system working again.

IBM · 2010-2012

Infrastructure and Systems Focal

Operated shared enterprise infrastructure and coordinated changes, incidents and escalations across application, infrastructure, vendor and business teams.

Automated audit and backup workflows and managed hosted desktop platforms and virtualization test labs.

Deep dive

At IBM, I operated shared enterprise infrastructure services and coordinated access, change, incidents and escalations across application teams, infrastructure teams, vendors and business stakeholders. The work required keeping a shared environment useful to multiple teams while making responsibilities and handoffs clear.

I automated audit, backup and compliance workflows and managed virtualization test labs and hosted desktop platforms. That combination gave me experience with both hands-on systems work and the repeatable processes around a shared service.

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Systems and projects

Front Range Internet Inc. | Employee engineering work · 2015-2020

FRII | Infrastructure modernization and escalation

At an internet service provider, I migrated Hyper-V and VMware ESXi workloads into Docker and Kubernetes and upgraded server and firewall infrastructure. Alongside that modernization, I ran the NOC, handled escalations, and connected monitoring and recovery verification with documented operating procedures.

Deep dive

FRII’s infrastructure work combined modernization with responsibility for the live environment. I moved workloads from Hyper-V and VMware ESXi into Docker and Kubernetes and upgraded server and firewall infrastructure. Monitoring, recovery verification and documented operations were part of that responsibility.

The NOC handled first-line calls and escalated unresolved problems to me during my later sole-systems-engineer period, which lasted about a year within the 2015-2020 tenure. I also ran the SOC 1 and SOC 2 audits and translated controls into auditor-readable evidence and operating procedures.

Technomancy IT client | Wray, Colorado

Excell Services | Legacy networks and branch access

For Excell Services LLC, a major Technomancy IT client in Wray, I rebuilt or replaced legacy servers and employee computers, upgraded networks, and helped open a satellite location. VPN connectivity, Windows Server and Active Directory gave corporate users needed access; investigating wasted network costs also secured a one-time $15,000 CenturyLink refund.

Deep dive

Excell Services LLC was my largest client while I lived and operated Technomancy IT in Wray, Colorado. I delivered the engagement through Technomancy IT, modernizing legacy servers, employee computers, devices and networks. I helped launch a satellite location and implemented VPN connectivity, Windows Server and Active Directory for corporate user access.

Following up on wasted network costs produced a one-time $15,000 refund from CenturyLink. The engagement brought together equipment replacement, connectivity between locations, user access and attention to the carrier services around the network.

Client engineering | Contribution completed

ProofMark | Identity and signing records

For ProofMark, a document-signing client project, I completed a contribution spanning identity, PDF fields, routing and audit history. I designed the signing workflow with explicit security-sensitive state, verification and fallback paths, joining UI, APIs and data around the document and its signing record. That work is part of an AGPL/open-source product.

Deep dive

ProofMark was client work, and my engineering contribution is completed. I designed a signing workflow across identity, document/PDF fields, routing, audit history, verification, encryption, webhooks and embedded signing. The work used Next.js, React, tRPC, Drizzle, PostgreSQL and Rust.

I connected the interface, APIs, data and PDF workflow while making security-sensitive state and fallback paths explicit. Audit history and verification kept the record of each action connected to the signing process. This client contribution brought together application design and the operational care I bring to infrastructure work.

ProofMark product website ↗
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Inventory

  • Networking, VPNs, DNS and firewall upgrades
  • NOC monitoring and incident escalation
  • Windows Server, Active Directory and virtualization
  • Operating procedures, recovery verification and SOC audits
  • CompTIA Network+ and A+ (earned)
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Cover note

I call myself a technomancer because I still enjoy making complicated technology useful for people. Platte River’s network role brings that work close to home: improving infrastructure, following difficult problems through and supporting the team behind reliable public power.

Read full cover letterClose cover letter

Hi Platte River team,

I call myself a technomancer. Technology has felt like magic to me since I was a kid, and I still enjoy figuring out how to make it useful for people. Some of the most satisfying work is making the complicated parts dependable enough that someone else can simply get on with their day.

That is what drew me to your Senior Network Engineer opening. Platte River serves four communities that rely on it for something essential, and your network team has to improve its infrastructure while remaining responsible for the systems people use today. Your emphasis on durable fixes, clear documentation and working closely with the service desk and cybersecurity team describes the kind of engineering responsibility I value.

At Front Range Internet Inc., I worked from 2015 to 2020, ran the NOC and was a lead engineer through a company purchase. Later, after the senior engineer above me left, I held sole systems-engineering responsibility for about a year. The NOC still handled first-line calls and escalated the problems it could not resolve to me. I had to understand the environment, stay available and follow an issue through, with other people depending on the next decision.

My work there included migrating workloads from Hyper-V and VMware ESXi into Docker and Kubernetes, upgrading server and firewall infrastructure, and working on monitoring and recovery verification. I also ran the SOC 1 and SOC 2 audits and translated technical controls into operating procedures and evidence an auditor could follow. That combination of practical engineering and explaining how a system is operated would be useful in a role that asks for both modernization and careful change management.

Through Technomancy IT, I have also taken responsibility for networks from the client's side. Excell Services LLC was my largest client while I lived and operated in Wray. I replaced or rebuilt legacy servers and employee computers, upgraded the network, helped launch a satellite location, and implemented VPN connectivity with Windows Server and Active Directory so corporate users could reach what they needed. Investigating wasted network costs also led to a one-time $15,000 refund from CenturyLink. I like following a problem far enough to understand both the technical issue and its consequences for the business.

My completed client contribution to ProofMark adds another perspective on security-sensitive work. I designed a document-signing workflow that connected identity, PDF fields, routing, audit history and verification, with explicit handling of sensitive state and fallback paths. It was application engineering, and it taught me to keep the record of an action connected to the action itself. At Platte River, I would bring that care to working with your cybersecurity and information-governance colleagues while learning your particular network standards.

Earlier enterprise work at IBM involved coordinating changes and escalations across application, infrastructure, vendor and business teams. At PlumChoice / Everon, I engineered client networks and systems, built diagnostic tooling and provided on-call support. Those experiences taught me to explain what I know, listen to the people affected and make the next step clear. I would bring the same approach to supporting your engineers and service desk.

I am based in Milliken and available for on-call work. I would welcome a conversation about your current network refresh priorities and where an experienced hands-on engineer could help most. Supporting the people behind reliable public power would give that work a purpose close to home.

Chad